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Processing Repair Orders
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Creating and Modifying Repair Packages in FleetLink AutoIntegrate
KB Article #8733Repair Packages help improve efficiency by allowing you to group and customize commonly p...
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Using Reports in FleetLink Auto Integrate
KB Article #8734FleetLink Auto Integrate allows administrators to run reports for open and completed Repa...
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Processing a FleetLink Auto Integrate Repair Order
KB Article #3597FleetLink Auto Integrate is your one-stop solution to submit repair orders for service re...
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Adding Tires to a FleetLink Auto Integrate Repair Order
KB Article #3600FleetLink Auto Integrate allows you to quickly select and add tires to a repair order. No...
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Adding Service/Repair/Fee Items to a FleetLink Auto Integrate Repair Order
KB Article #3599After you've created your FleetLink Auto Integrate Repair Order, add services, parts, and...
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Obtaining Payment from Fleets for Verbally Authorized Repair Orders through FleetLink Gateway
KB Article #5827Service Advisors should submit repair orders (ROs) for authorization and payment through ...
Reconciling Repair Orders
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Toyota Fleet Service Advantage: Locating Payments
KB Article #8852This article explains how dealers can locate and verify TFSA payments, understand payment...
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Nissan Fleet Advantage: Locating Payments
KB Article #8431 The Fleet Management Company reviews repair order information submitted by dealers to Fl...
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Reconciling Repair Orders in FleetLink Auto Integrate
KB Article #3820 FleetLink Auto Integrate repair order reimbursements are processed through your OEM pro...
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Locating Reconciled Repair Orders in FleetLink Auto Integrate
KB Article #6723Reconciled repair orders are stored permanently in FleetLink Auto Integrate. Completed re...
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Determining the Expected Settlement/Payment Timeframe for a FleetLink Auto Integrate Repair Order
KB Article #3971If you need to figure out the date a repair order (RO) was paid, or its expected payment ...
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Commercial Service Solution Gateway Reconciliation Exceptions in FleetLink Auto Integrate
KB Article #5305In some cases, a CSS Gateway number will appear on your Dealer Parts Statement that is no...
Setting Up FleetLink Auto Integrate
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Setting up Email Alerts and Notifications in FleetLink Auto Integrate
KB Article #4923Keep track of your repair orders as they progress with the Notifications and Alerts modul...
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FleetLink Auto Integrate Administration: Adding Users
KB Article #3585FleetLink Auto Integrate gives administrators the ability to add new users to the solutio...
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FleetLink Auto Integrate Administration: Sending Usernames, Resetting Passwords, or Unlocking Accounts
KB Article #3862 FleetLink Auto Integrate gives administrators the ability to send usernames or reset...
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FleetLink Auto Integrate Administration: Setting a User Status to Inactive or Active
KB Article #3587The Manage Users option allows a user with an administrator account to create new users, ...
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FleetLink Auto Integrate Administration: Editing a User's Role
KB Article #3590The Manage Users option allows a user with an administrator account to create new users a...
Getting Started with FleetLink Auto Integrate
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Toyota Fleet Service Advantage: Program Overview
KB Article #8851This article provides an overview of the Toyota Fleet Service Advantage (TFSA) program, i...
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GM National Fleet Maintenance Gateway: Locating Payments
KB Article #8348After a dealership submits the Repair Order information to National Fleet Maintenance (NF...
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Viewing Repair Order Details in FleetLink Gateway
KB Article #8024 Repair Order Details can be used to view: Vehicle and Fleet Management Company (FMC) de...
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FleetLink Auto Integrate Video Tutorials
KB Article #6698
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FleetLink Auto Integrate Repair Order Manager Overview
KB Article #3586 Once you log into FleetLink Auto Integrate, the Repair Order Manager window displays. Th...
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FleetLink Auto Integrate Repair Order Status Definitions
KB Article #3582The FleetLink Auto Integrate Repair Order Manager window displays a list of all current r...